#1: AI is empowering the digital workforce

For corporations embracing the technology, employees view AI as a constructive force. An awesome majority of respondents (92%) say AI is having a positive impact on their work and greater than one-quarter (26%) call AI a “miracle.” Two-thirds say AI is already saving them time, and 61% say it helps them work faster.

Nearly half of the employees we surveyed (45%) say AI reduces or eliminates boring or tedious tasks, while 41% say AI has modified how they work for the higher. A couple of-third of respondents (36%) who use AI at work say the technology enables them to do things they might never do prior to now.

#2: Generative AI is viewed as a productivity multiplier

Generative AI has special potential to change into a force multiplier by putting the ability of AI at employees’ fingertips. Ninety percent of employees consider generative AI will help them work faster; integrate information from different sources in less time; and reduce time spent on difficult, boring, or tedious work. Nearly as many say generative AI will help them do more work (89%) and create higher quality work (88%)—and 9 out of 10 business leaders surveyed say the identical.

#3: Business leaders view adoption and use of generative AI as inevitable

Nearly 4 out of 5 (79%) business leaders expect their employees will use generative AI often of their work, with 39% anticipating employees will use generative AI day by day. 

Most global business leaders (76%) say their corporations are able to adopt generative AI of their workflows. Of the roughly 25% of leaders who say they don’t seem to be prepared to adopt the brand new technology, nearly one-third (35%) say they either don’t have the best security, privacy, and trust guardrails in place, or they don’t understand easy methods to use or deploy the technology effectively (34%).

Enhancing human potential and productivity

As generative AI becomes more common, we’re hearing renewed concerns that AI will replace human staff. While there’s little question that generative AI is already significantly changing how we work, when applied thoughtfully it doesn’t replace humans, but reasonably amplifies each worker productivity and engagement.

Unlocking intelligence

While the shift from analog to digital has made information more available and accessible than ever, it has also brought a crush of data that is just too much for many of us to soak up, let alone use. For corporations, the challenge is multiplied across massive stores of archived documents from which they get little to no value. At one pharmaceutical company, which stores hundreds of PDF documents containing critical research and other information, a pacesetter commented that “it’s highly likely the cure for cancer is in that data, but we don’t have an efficient method to find it.” Generative AI will finally empower every worker and each company to place the intelligence of their documents to work.

Personalizing work experiences

Some of the exciting applications of generative AI within the workplace will likely be enabling more personalized work experiences. Today, virtually every solution delivers one-size-fits-all responses based on text prompts. Going forward, a generative AI agent can have a history of working with each individual worker—and can continually be trained by every one from a preferred pool of data. These agents will act as powerful personal assistants and change into higher at meeting employees’ needs, each in speed and in results which can be truly tailored to their needs and work.

An exciting (and responsible) future

For all business and technology leaders, there are essential technical, ethical, and operational issues we must consider as we bring generative AI into the workplace. And while those issues may feel daunting, finding a responsible and proactive path forward is each our opportunity and responsibility. Start small, using generative AI on projects that solve real challenges. Partner with trusted vendors who’re proven and invested in your success. And, most significantly, resist specializing in cost cutting alone and as a substitute prioritize projects that empower your workforce. It’s my deep belief that amplifying human potential is essentially the most exciting and profound application for generative AI—and each technology.