customer

Media attention surrounding ChatGPT has predominantly focused on the transformative potential this technology has to reshape the character of labor.  Nonetheless, the larger story is about how generative AI will transform the client experience....

Google is investing in generative artificial intelligence (AI) startups to secure future major cloud customers. It's interpreted as a method for Google, which is comparatively behind Amazon and Microsoft within the cloud competition,...

Working in customer support often means navigating disjointed tools to seek out data and solve issues. Nonetheless, lots of these actions are routine and repeatable, making them ideal candidates for automation. 8Flow.ai, which is...

The automotive sector generates vast amounts of knowledge; and the quantity of this data will only proceed to extend as autonomous and connected vehicles collect real-time data on customer habits and preferences. Turning...

Indent Corporation (CEO Yoon Tae-seok), which makes a speciality of artificial intelligence (AI)-based video reviews, announced on the 18th that it had launched 'AI Review Insight', which analyzes positive and negative reviews of consumers...

Smart AI (CEO Song Hyeong-seok) announced on the 18th that it has supplied artificial intelligence (AI) customer center platform 'SSAM-Verse' to Michuhol Hospital in Incheon as a part of AI-TIPS, a privately led voucher...

Tesla has been criticized for distributing videos of customer vehicles. Tesla employees are being criticized after it was revealed that they privately shared the video taken by the camera mounted on the shopper's...

There are two immediate thoughts after this week’s whirlwind announcements and articles about artificial intelligence and generative ai.(1) Debating whether an algorithm needs rights over and above the prevailing inhabitants of this planet first...