customer

Modernizing the automotive industry: Making a seamless customer experience 

The automotive sector generates vast amounts of knowledge; and the quantity of this data will only proceed to extend as autonomous and connected vehicles collect real-time data on customer habits and preferences. Turning...

Indent unveils ‘AI Review Insight’, which analyzes customer reviews with AI

Indent Corporation (CEO Yoon Tae-seok), which makes a speciality of artificial intelligence (AI)-based video reviews, announced on the 18th that it had launched 'AI Review Insight', which analyzes positive and negative reviews of consumers...

WiseAI, supplying AI customer center to Michuhol Hospital

Smart AI (CEO Song Hyeong-seok) announced on the 18th that it has supplied artificial intelligence (AI) customer center platform 'SSAM-Verse' to Michuhol Hospital in Incheon as a part of AI-TIPS, a privately led voucher...

Tesla raises rumors over internal sharing of customer vehicle videos

Tesla has been criticized for distributing videos of customer vehicles. Tesla employees are being criticized after it was revealed that they privately shared the video taken by the camera mounted on the shopper's...

This Week In AI Is Already Leading To Dystopian Futures A idiot with a tool remains to be a idiot Do you wish to live perpetually? Cognitive...

There are two immediate thoughts after this week’s whirlwind announcements and articles about artificial intelligence and generative ai.(1) Debating whether an algorithm needs rights over and above the prevailing inhabitants of this planet first...

To learn from AI, your organization’s learning loops must evolve Single-loop learning and the race for velocity Double-loop learning and opportunity cost Steering the loop with design...

Ideas are low cost. AI is posed to make outputs just as low cost. But without the higher-level feedback loops, your organization’s decision-making will remain a bottleneck to creating value.A protracted time ago, the...

Addressing criticism, OpenAI will now not use customer data to coach its models by default

Because the ChatGPT and Whisper APIs launch this morning, OpenAI is changing the terms of its API developer policy, aiming to deal with developer — and user — criticism. Starting today, OpenAI says that it...

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