Gwangju City (Mayor Kang Ki-jeong) formed a task force (TF) team to understand administrative services using ‘ChatGPT’.

Gwangju City established a task force TF team to determine a synthetic intelligence (AI)-based administrative service strategy centered on ChatGPT technology by gathering various expert capabilities and prepare a recent intelligent administrative future model that creates synergy with existing administrative services. He said on the 2nd that he did.

The TF was headed by Bae Il-gwon, head of the Planning and Coordination Office, and consisted of Kim Ki-hong, ICT head of the Information and Culture Industry Promotion Agency, Han Kyung-rok, head of the AI ​​Support Research Center on the Gwangju Jeonnam Research Institute, Oh Byung-doo, head of the Data Center on the AI ​​Industry Convergence Project Group, and Kim Jeong-tae, head of the Artificial Intelligence Business Headquarters at Saltlux. .

In the sector of administrative utilization, it’s converted right into a ‘one public official, one secretary’ system that supports repetitive and idea-requiring administrative tasks akin to ▲discovering policy/project planning ideas ▲researching reports ▲cases of domestic and foreign policies ▲drafting press releases, etc. seek ways to enhance

As well as, in the sector of citizen utilization, we plan to have a look at ▲guides on tourist destinations and festivals and suitable route guidance for travel schedules ▲artificial intelligence (AI) docents akin to museums and art galleries ▲ and other Gwangju-style interactive communication chat GPT applications that might be applied to welfare and civil criticism handling.

It is anticipated to extend citizen satisfaction by identifying citizen needs and using ChatGPT’s natural language processing (NLP) technology to naturally communicate with people and supply various consultations with optimal information.

As well as, through cooperation with the Gwangju Information and Culture Industry Promotion Agency, it plans to determine a mid- to long-term plan as a task for a municipal service plan using ChatGPT and use it more widely in residents and administration.

Bae Il-kwon, head of the Planning and Coordination Office, said, “Through the ChatGPT task force team, we intend to enhance the standard of administrative work and citizen services using artificial intelligence technology, and moreover, contribute to the event of Gwangju as a number one artificial intelligence (AI) city. “he said.

Reporter Hojeong Na hojeong9983@aitimes.com