thought leaders

At its simplest, Customer Experience (CX) is fundamentally about how people engage with brands they know and trust. The standard of that interaction is critical to an organization’s popularity and arguably is the second...

Anytime a brand new technological advancement makes its way into an industry, there generally is a temptation to anoint that shiny recent toy as an anecdote to all of an industry’s ills. AI in...

We're moving into the busy season for corporate leadership when managers from all functions are meeting to guage performances and plan for what's next. After a 12 months of rising costs, persistent supply chain...

From sales and customer support to content creation, integration of generative AI into modern workplaces is nothing wanting transformational. It creates a ripple that's fundamentally altering the role, task, and strategic priority across industries....

For corporations, balancing AI adoption and environmental impact is an imperative. In response to the World Economic Forum (WEF), the ability needed to support AI's growth is doubling every 100 days. By 2028, AI’s...

At Lenovo’s Tech World 2024, each Lenovo and Motorola presented groundbreaking artificial intelligence (AI) innovations, aiming to push the boundaries of hyper-personalization in consumer technology. Lenovo debuted “AI Now,” a generative artificial intelligence (genAI)...

As artificial intelligence (AI) races forward, its energy demands are straining data centers to the breaking point. Next-gen AI technologies like generative AI (genAI) aren’t just transforming industries—their energy consumption is affecting nearly every...

AI systems depend upon vast, meticulously curated datasets for training and optimization. The efficacy of an AI model is intricately tied to the standard, representativeness, and integrity of the information it's trained on. Nevertheless,...