customer

Fast live customer support, no matter whenever you call or text it, perfectly sensing your mood, fully aware of your current account standing, transaction history, preferences, and prepared with support information or personalized recommendations…...

Whether it's online or in a store, consumers are used to being prompted to affix loyalty programs when making a purchase order. It’s a component of the shopping experience people have come to expect,...

When I made a decision to change my hosting provider, I found HostArmada and decided to offer them a shot. It was a dangerous alternative, though. Emerging providers are, sometimes, not recommendable due to...

I feel the identical applies after we discuss either agents or employees or supervisors. They do not necessarily wish to be alt-tabbing or searching multiple different solutions, knowledge bases, different pieces of technology...

Channel Corporation (CEO Siwon Choi, Jaehong Kim), which operates the business messenger 'Channel Talk', announced on the twenty first that it has launched 'VOC Studio', which analyzes customer consultations with AI technology, along with...

Media attention surrounding ChatGPT has predominantly focused on the transformative potential this technology has to reshape the character of labor.  Nonetheless, the larger story is about how generative AI will transform the client experience....

Google is investing in generative artificial intelligence (AI) startups to secure future major cloud customers. It's interpreted as a method for Google, which is comparatively behind Amazon and Microsoft within the cloud competition,...

Working in customer support often means navigating disjointed tools to seek out data and solve issues. Nonetheless, lots of these actions are routine and repeatable, making them ideal candidates for automation. 8Flow.ai, which is...