conversational AI

Why Language Models Get ‘Lost’ in Conversation

A brand new paper from Microsoft Research and Salesforce finds that even probably the most capable Large Language Models (LLMs) crumble when instructions are given slightly than . The authors found that performance...

Navigating the Conversational AI Wave: A Playbook for Executives Seeking to Stay Ahead

Conversational AI, which enables machines to simulate human dialogue, has emerged as some of the sought-after AI applications in today's market. IDC forecasts that the conversational AI software services market will proceed its strong...

Consider These AI Strategies to Reduce Retail Worker Burnout

Worker burnout in retail contact centers is not only a personnel issue—it is a notable business challenge threatening to eat away at productivity, morale, and profits. Retailers are increasingly turning to AI, specifically conversational...

Is Character AI Secure? Understanding Safety and Privacy Concerns

In the trendy, fast-paced era, where the world is dependent upon AI-driven decisions, trust is paramount. Character.AI, a rising star in conversational AI, tackles this very concern. It goals to remodel digital interactions into...

The 2024 Guide to Cognitive Conversational AI in Business

Incorporating cognitive conversational AI into modern business strategy is important, especially in the way it transforms customer experiences. This angle is supported by a PwC survey of business and tech leaders. AI and cognitive...

Large language models are biased. Can logic help save them?

Seems, even language models “think” they’re biased. When prompted in ChatGPT, the...

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