SuperOps, a pioneering AI-driven IT management platform, has raised $25 million in Series C funding to speed up its AI innovations, expand globally, and empower IT teams with cutting-edge technology. The newest round was led by March Capital, with continued support from existing investors Addition and Z47, bringing SuperOps’ total funding to $54.4 million. This milestone reinforces SuperOps’ rapid growth, having tripled its customer base and expanded into 104 countries over the past yr.
With this fresh infusion of capital, SuperOps is making a daring move into the broader IT market with the launch of its AI-powered Endpoint Management tool, designed to assist internal IT teams streamline operations, reduce costs, and boost efficiency. Having already disrupted the Managed Service Provider (MSP) industry, SuperOps is now extending its expertise to empower IT teams worldwide.
A Recent Era in IT Management
Founded in 2020 by serial entrepreneurs Arvind Parthiban and Jayakumar Karumbasalam, SuperOps is a unified PSA-RMM (Skilled Services Automation and Distant Monitoring & Management) platform built for MSPs and IT teams. With an emphasis on automation, intelligence, and customer success, SuperOps enables IT professionals to streamline workflows, enhance service delivery, and scale their businesses efficiently. Backed by leading investors March Capital, Addition, Z47, Elevation Capital, and Tanglin Enterprise Partners, SuperOps is on a mission to remodel IT operations through AI innovation.
said Arvind Parthiban, Co-Founder & CEO of SuperOps.
SuperOps’ impact on the industry is undeniable. The platform is already utilized by businesses in over 100 countries, helping IT teams replace 10-15 outdated tools, cut operational costs by 40%, and achieve 80% fewer customer calls while reducing technician workloads.
Introducing Monica: AI-Powered IT Support
At the center of SuperOps’ innovation is Monica, a hyper-contextual AI super agent that delivers real-time insights, automates repetitive workflows, and enhances decision-making. By analyzing historical IT data, Monica allows teams to scale back downtime, resolve tickets faster, and proactively prevent issues before they escalate.
added Parthiban.
Fueling Growth and Innovation
The $25 million Series C funding will probably be used to:
- Advance AI research and development to further refine SuperOps’ automation and predictive capabilities.
- Expand globally, bringing its platform to more MSPs and IT teams across latest regions.
- Enhance mid-market and enterprise offerings, providing scalable solutions for larger IT operations.
said Ravi Rajamony, Vice President at March Capital.
Why IT Teams Select SuperOps
SuperOps is greater than just one other IT management tool—it’s an AI-driven solution designed for contemporary MSPs and IT teams. The platform includes:
- Comprehensive Endpoint Monitoring – Get real-time visibility across Mac, Windows, and Linux devices.
- Automated Patch Management – Keep devices secure from vulnerabilities with hands-free updates.
- Network Monitoring – Ensure network health and forestall outages with proactive alerts.
- AI-Powered Help Desk – Manage service requests effortlessly and enhance customer experience.
- Policy Management – Implement IT best practices and compliance through automated policies.
A Vision for the Future
SuperOps’ success is driven by its relentless commitment to redefining IT operations. As IT spending is projected to achieve $5.74 trillion in 2025, the demand for AI-powered, efficient, and cost-effective IT management solutions has never been higher.
said Todd Arfman at Addition.
With a customer-first approach, powerful AI capabilities, and a transparent vision for the longer term, SuperOpsis well-positioned to dominate the IT management space. The corporate’s latest funding round marks an exciting chapter in its journey—one which guarantees to shape the longer term of IT operations worldwide.
