It’s no secret that AI, and specifically GenAI, is all the craze immediately. Numerous web sites you go to have some flavour of AI on it, and one of the common sights is a GenAI-powered chat bot.
They’re in all places, in order that they should be easy to churn out, right? Well, not as easy as you would possibly think — not less than not good ones that provide contextual, concise and reliable answers. In regulated industries, resembling healthcare, finance and education, an inaccurate answer can have serious consequences for each the person and the corporate.
For that reason, business stakeholders may be apprehensive around letting customers directly interact with GenAI. Knowing what an LLM will return is crucial to making sure customers are receiving accurate answers to find a way to make the most effective, and most informed, decisions for them.
In recent months, I’ve been working alongside some colleagues to develop a mechanism that optimises GenAI chatbots, making them as helpful as possible for each the business and the tip user. I believe it’s an incredibly powerful approach, so I’m sharing it within the hope it might help a few of you who’re…
