Workspace Studio goals to unravel the actual agent problem: Getting employees to make use of them

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One problem enterprises face is getting employees to really use the AI agents their dev teams have built. 

Google, which has already shipped many AI tools through its Workspace apps, has made Google Workspace Studio generally available to offer more employees access to design, manage and share AI agents, further democratizing agentic workflows. This puts Google directly in competition with Microsoft’s Copilot and undercuts some integrations that brought OpenAI’s ChatGPT into enterprise applications. 

Workspace Studio is powered by Gemini 3, and while it primarily targets business teams relatively than developers, it offers builders a solution to offload lower-priority agent tasks.  

“We’ve all lost countless hours to the each day grind: Sifting through emails, juggling calendar logistics and chasing follow-up tasks,” Farhaz Karmali, product director for the Google Workspace Ecosystem, wrote in a blog post. “Legacy automation tools tried to assist, but they were just too rigid and technical for the on a regular basis user. That’s why we’re bringing custom agents directly into Workspace with Studio — so you possibly can delegate these repetitive tasks to agents that may reason, understand context and handle the work that used to slow you down.”

The platform can bring agents to Workspace apps comparable to Google Docs and Sheets, in addition to to third-party tools like Salesforce or Jira.

More AI in applications 

Interest in AI agents continues to grow, and while many enterprises have begun deploying them of their workflows, they're finding it isn’t as easy to get users on board as expected. The issue is that using agents can sometimes break employees out of their flow, so organizations need to determine integrate agents where users are already fully engaged. Essentially the most common way of interacting with agents up to now stays a chat screen. 

AWS released Quick Sight in hopes of attracting more front- and middle-office employees to make use of AI agents, although access to agents continues to be through a chatbot. OpenAI has desktop integrations that bring ChatGPT to specific apps. And, after all, Microsoft Copilot helped was ahead of this trend. 

Google has a bonus that only Microsoft rivals: It already offers applications that the majority people use. Enterprise employees use Google Workspace applications, host data and documents on Drive and send emails through Gmail. 

This implies Google can easily get the context enterprises must power their agents and reach tens of millions of users. 

If people construct agents through Workspace Studio, the platform can prove that agents targeting workplace applications, not only Google Docs, but in addition Microsoft Word, may very well be a winning technique to increase agent adoption from employees.  

Templatizing agent creation

Enterprise employees can pick from a template or write out what they need in a prompt window. 

A go searching the Workspace Studio platform showed templates comparable to “auto-create tasks when files are added to a folder” or “create Jira issues for emails with motion issues.”

Karmali said Workspace Studio is being “deeply integrated with Workspace apps like Gmail, Drive and Chat,” and agents built on the platform can “understand the complete context of your work.” 

“This enables them to offer help that matches your organization’s policies and processes while generating personalized content in your tone and magnificence," he said. "You possibly can even view your agent activity directly from the side panels of your favorite Workspace apps." 

Teams can extend agents to third-party enterprise platforms, but they can even configure custom steps to integrate with other tools. 



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