DAIS, a brand new public governance in collaboration with AI
Local governments can not solve the issue alone. The budget is reduced, the demand is increased, and the executive system is fast. The issue is rescue, but the answer is technology and collaboration.
What is required now just isn’t ‘digital conversion’ itself, but a brand new operating model that can enable digital conversion.
The Tony Blair Research Institute (TBI) suggested a public AI platform called ‘DAIS (Devolved AI Service). The system, jointly designed and operated by the UK local governments, is an integrated structure that features standardized governance, joint procurement, and data -based decisions beyond the introduction of AI.
The need of Korean DAIS is more urgent than the UK. The executive information system is sporadically split, and the AI pilot project stays in a single shot. After the e -government’s achievements, technological innovation on the local government has long stopped.
Within the midst of repetitive tasks similar to welfare, complaints, licenses, and data policies, local governments can not find answers by existing personnel and operating methods.
AI -based collaboration platform is required. The system must be connected, work is supplemented, and residents’ experience must be improved. It isn’t any longer a person solution, but an era of platform innovation.
The report proposes an AI -based regional collaboration platform called ‘Devolved AI Service’. It is a joint AI hub jointly owned and operated by each local government, and functions similar to establishing AI introduction standards, developing models for public services, providing data -based decision -making platforms, and improving the procurement competition system.
DAIS is a type of public AI Procurement Service and an progressive promotion agency. Korean DAIS is more urgent. Currently, Korea’s introduction of local government AI is scattered around public relations and pilot projects, lack of interoperability amongst systems, and relies on private consignment.
Within the face of stagnant innovations for the reason that e -government, DAIS is a brand new design that permits local digital autonomy and data -based cooperation innovation. The primary areas that may be improved inside this structure are welfare administration and civil grievance processing, which is the ‘high -cost mass business area’.
The concept of ‘AI Social Welfare’ presented by the report doesn’t replace the work of social employees within the automation of care evaluation, the summary of consultation contents, and forecasting requirements.
The truth is, Korean welfare officials are also writing greater than half of the day to organize documents, so these AI collaboration tools can contribute to each improvement and administrative efficiency of care.
As well as, AI plays a key role in improving civil service services, the primary contact between residents and governments. The report ‘Local Navigation Assistant (LNA)’ within the report is a tool that simplifies accessibility and simplifies complex bureaucrats through application preliminary screening, customized information, and farming automation.
That is directly related to the missing welfare of Korea, the applying of emergency housing, and the resolution of the issue of the elderly information. This service innovation is unattainable without data infrastructure and digital ID integration.
4 reasons to modify to DAIS
DAIS should operate in a structure that features data sharing between CMS systems, digital identity-based qualification screening systems, and linked governance with central government and related organizations, which is in step with Korea’s on-country system limits and public data innovation strategies.
The introduction of the fundamental local government AI shouldn’t only be a ‘promotional pilot project’. “AI is our team’s ‘auxiliary personnel’, but we do not go on vacation and don’t reject night shift.”
Currently, local governments in Korea appear to be actively introducing artificial intelligence, but in case you have a look at the actual contents, most of them are staying in brief -term performance -oriented pilot projects.
There’s also an absence of connection between AI systems and no human resource expertise, which doesn’t result in the actual innovation of the administration.
The DAIS (Devolved AI Service) proposed by the TBI Report is an AI -based hub jointly owned and operated amongst local governments, and is answerable for data -based decision -making platforms, procurement ecosystems, and AI model standardization.
This works as a model that connects the disconnected digital administration, reduces costs, and shares innovation. It’s the concept of ‘AI Social Welfare’ and ‘LNA (Local Navigation Assistant)’, which immediately effects within the welfare and civil complaints.
AI reduces the work of social employees, improves welfare quality, and improves access to civil complaints.
Counseling records, automation of care evaluation, automatic formation of farming, and preliminary screening are all areas that AI can do well. Particularly, it could actually play a key role in securing service access to senior residents and knowledge underprivileged.
‘Korean DAIS’ should start from digital ID integration and data sharing ecosystem. Within the Korean administrative system, which had an e -government but no digital autonomy, DAIS may very well be a brand new turning point that permits joint governance amongst local governments.
What is required now just isn’t the AI platform technology, however the ‘institutional platform’ that may be properly coordinated.
By Yang Joon -seok, reporter kailas21@aitimes.com
