Florian Hillen is the Founder and CEO of VideaHealth, an AI-powered platform designed to boost dental care by improving diagnostic accuracy, streamlining workflows, and supporting patient outcomes with consistency and efficiency. Trusted by leading dental organizations, VideaAI integrates seamlessly with major imaging and practice management systems. It leverages an enormous dataset of dental images and FDA-cleared detections to mechanically discover and recommend treatments for a wide selection of oral conditions, including pediatric cases. The platform also offers patient-friendly visualizations to enhance case acceptance and supports dental networks with actionable insights for performance optimization.
What inspired you to found VideaHealth, and what initial challenges did you face in developing an AI solution specifically for dental health?
The inspiration behind founding VideaHealth was my desire to make a major, global impact on our society and healthcare specifically. Dentistry presented an incredible opportunity because nearly everyone visits a dental office, making it possible to enhance the lives of a billion patients through higher diagnostics. One among the most important initial challenges was navigating uncharted regulatory terrain. After we began, the FDA didn’t have a transparent framework for dental AI, so we needed to work closely with them to shape the trail forward.
How has VideaHealth’s mission evolved since its founding, and what impact do you hope to have on global dental health over the following decade?
Our mission has at all times been to empower dental clinicians to deliver higher care through AI. While the mission stays constant, the best way we fulfill it has evolved—beyond diagnostics, we now automate administrative workflows to further support dental teams. Over the following decade, we aim to the touch the lives of a billion patients, and our data shows that roughly half of them receive higher treatment through our AI, so a robust and quantifiable impact all of us work very hard on achieving.
You aim to enhance take care of a billion patients worldwide. Could you tell us concerning the milestones achieved to date and the strategies you might be employing to achieve this ambitious goal?
We have now integrated VideaAI into the workflows of over 30,000 dental professionals and positively impacted greater than 40 million patients annually. Key milestones include an important partnership with Henry Schein One to integrate our AI seamlessly into dentists’ workflows in addition to winning the most important dental group within the U.S. and the most important in Canada as our customers. These partnerships help us embed AI into each day practice, ensuring adoption and long-term success. Our provider-first approach sets us apart and positions us to serve clinicians’ evolving needs effectively.
Are you able to share some details concerning the recent partnership with Dentalcorp and the advantages Dentalcorp practitioners and patients are already seeing from VideaHealth’s AI?
Expanding into Canada through our partnership with Dentalcorp is an exciting milestone. Dentalcorp’s practitioners are already reporting improved detection accuracy and increased case acceptance rates. This implies patients are receiving earlier interventions and avoiding the necessity for more complex treatments, ultimately improving their overall care experience.
How does VideaHealth’s AI platform improve diagnostic accuracy and patient engagement in comparison with traditional methods?
VideaAI serves as a real-time second opinion for clinicians, offering insights based on data from over 100 expert dentists. With training on 50 times the information a dentist might see in a lifetime, our AI enhances diagnostic accuracy and builds patient trust. By visually demonstrating conditions like cavities or bone loss, patients higher understand their treatment needs, resulting in earlier acceptance and improved outcomes.
With over 30 FDA-cleared detections, what are some specific dental conditions VideaHealth’s platform can discover which may otherwise be neglected?
VideaHealth’s AI is a robust tool for detecting dental conditions which can be often neglected or underdiagnosed, comparable to early-stage caries and periodontal disease. While larger cavities are typically identified, early-stage decay confined to enamel could be missed or dismissed without intervention. Our AI enhances the diagnostic rate for these subtle issues, allowing providers to treat them early before they progress into larger, more invasive problems. Similarly, periodontal disease, the leading reason for tooth loss in adults, often goes unnoticed by patients until it reaches advanced stages. VideaAI identifies early signs of bone loss and calculus buildup under the gumline, making it easier for clinicians to handle these silent conditions and have interaction patients of their treatment plans.
Beyond detection, what sets us apart is our vision for using these FDA-cleared detections to streamline workflows, improve patient outcomes, and automate repetitive processes, transforming how dental care is delivered. We’re enthusiastic about how these capabilities will shape the longer term of dental practices and enhance take care of tens of millions of patients worldwide.
In what ways has VideaHealth helped standardize diagnostic practices across Dentalcorp’s extensive network of practitioners?
In DSOs like Dentalcorp, where patients may visit multiple clinics or practitioners, ensuring consistent, high-quality diagnoses across 550 offices and 1000’s of clinicians is critical. VideaHealth’s AI has reduced diagnostic variability by 35% across all 10 FDA-cleared pathology indications, leveling the sector between less experienced and highly seasoned practitioners. For instance, our advanced caries detection model has achieved a remarkable 70% improvement in diagnostic performance for less experienced clinicians. This closes the gap and elevates standards for everybody.
This consistency doesn’t just improve the reliability of care—it also strengthens patient trust. Patients who receive uniform diagnoses across clinics are less more likely to seek second opinions, which might undermine confidence of their provider. VideaAI not only ensures consistency but additionally boosts diagnostic accuracy, with a 24% improvement in identifying previously missed pathologies on average across all indications. By standardizing diagnoses, VideaHealth will help Dentalcorp construct trust and loyalty amongst its patients while improving operational efficiency.
Are you able to explain how VideaHealth’s patient-friendly visualizations have impacted case acceptance rates and patient understanding of their treatment needs?
VideaHealth’s patient-friendly visualizations have revolutionized how patients understand their oral health, directly impacting case acceptance rates. Traditionally, grayscale X-rays left patients confused, as they may not interpret the pictures without extensive explanation. With VideaHealth’s modern tools, clinicians can now use colorized X-rays to focus on problem areas like decay or bone loss, turning abstract concepts into clear, urgent visual stories.
This visual clarity is further enhanced by integrating intraoral photos with annotated X-rays, merging science with reality. Patients can see their very own tooth alongside the identified issue, making the diagnosis undeniable and fostering trust of their provider’s recommendations. This is particularly impactful in a field where over 60% of treatment recommendations traditionally go unaccepted. With AI simplifying complex issues and improving communication, VideaHealth is closing the gap between diagnosis and treatment, making it easier for patients to say “yes” to the care they need.
How does VideaHealth streamline clinical workflows for dental professionals, and what efficiencies are gained through AI-driven insights?
Our WorkflowAI product automates the each day morning meeting by outlining patient-specific tasks and opportunities for care. For instance, it reminds teams to finish preventive screenings or optimize in-chair treatments. This streamlined approach ensures no opportunities are missed, improving patient outcomes and maximizing provider efficiency.
How do you see AI transforming dental practices in the approaching years, particularly by way of disease prevention and early intervention?
AI will soon set the usual for diagnostics, enabling earlier disease detection and more personalized care. Over time, automation will streamline nearly every office process, from scheduling to charting. Perhaps most excitingly, we anticipate deeper medical-dental integration, with AI acting because the bridge to attach oral health more closely to overall healthcare.
